perpetual_motion: hang yourself please (chair leg of truth!)
[personal profile] perpetual_motion
The ISP has informed us that it will happily give us more credit on the account since the internet is still out [1 week, 5 days, and counting]. They have also informed us that they have a way to handle moments where their contracted wire monkeys don't show up to do their job.

Are you ready for this? This is fucking classic.

The ISP is going to issue a second work request on our problem because--and I swear to the universe that this was the actual answer--when this kind of shoddy service has happened before, issuing the second work request makes the supervisors of the wire monkeys realize they've not done their job, and then they usually do it.

And why have we not simply switched to a different ISP if the service we're receiving requires what is basically a note from the fucking principal? Because these asshats are the only game in town for cable internet, and that gives them the freedom to take a giant shit on the chest of their customers and call it a good time.

Make me feel better. Check out the new layout on the webpage, and tell me it's pretty.

on 2009-08-30 11:30 am (UTC)
Posted by [identity profile] lovefromgirl.livejournal.com
It's SO pretty. ♥

on 2009-08-30 06:51 pm (UTC)
Posted by [identity profile] perpet-fic.livejournal.com
Thank you, hon. :) I was really proud when I figured out all the bits and bobs.

on 2009-08-30 03:19 pm (UTC)
Posted by [identity profile] scificionado.livejournal.com
What a bummer about your Internet. No DSL available? What about wireless broadband as in links below?
http://support.sprint.com/doc/sp9807.xml?id16=wireless_broadband#__highlight
http://www.att.com/global-search/search.jsp?q=wireless+broadband&searchEngine=g&tab=Res&App_ID=HOME&companyStr=&uLoc=2_OF_CI

on 2009-08-30 06:54 pm (UTC)
Posted by [identity profile] perpet-fic.livejournal.com
DSL isn't fast enough for our needs. The fastest DSL around here downloads at 1.5 kbs/sec. Our cable internet downloads at 8 kbs/sec, so it's not even a small difference that we could deal with.

on 2009-08-30 09:57 pm (UTC)
Posted by [identity profile] shoshannagold.livejournal.com
The layout is very pretty!

if the service we're receiving requires what is basically a note from the fucking principal? Hee! At least they have a system?

on 2009-08-30 11:02 pm (UTC)
Posted by [identity profile] perpet-fic.livejournal.com
In the light of a rather lovely day, I do take a bit of hope from the fact that they have a system. It does, however, irk the hell out me that they need one.

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